What Our Customers Say

How to Know You Found the One (Property You Want to Buy)_Blog

What our customers say about us is true testament to the impact we have on lives every day. We love the applause and take on board all feedback to continually improve. 

"Matt was very patient with us as we had a long settlement. Matt and his staff made the whole process seamless. Matt made us feel very at ease and he was really down to earth and to the point which we like in a person. Thanks Matt for your professionalism and friendliness. Would highly recommend Matt to anyone looking to buy or sell property." - JT - Purchaser, Broadbeach - Feb 2024
"Selling your house / investment is one of the most stressful things you do in life. Not with Matt. From the initial consult, until the exchange Matt has been nothing short of amazing. He went above and beyond for us. Thank you so much Matt. I highly recommend anyone that is thinking of selling give Matt a call!"  -  JI - Seller, Varsity Lakes - Jan 2024


"Dear LJ Hooker Broadbeach Proprietors,  I wish to thank you and the Property Management team and especially Leita for her help renting our property so we could achieve our dream of going overseas to be with our family.  Leita has gone above and beyond to help guide us, encourage us and assist in every way possible to ensure we could present a beautiful property to the rental market.  This was our dream and Leita and the team at LJ Hooker Broadbeach have been able to help s realise that.  Thank you so very much and we look forward to continue working with the Property Management Team over the next 13 months."  -  T&L - Landlord - Jan 2024

"Dean was great in securing the purchase of our apartment in 2020 at a great price. And then assisted his co-agent Scott in selling the apartment in 2023"  -  DT - Mermaid Beach - Oct 2023

"LJH Broadbeach has managed our property in Broadbeach since we purchased in 2015. We would recommend them highly to any investor, our manager Kristelle Yeomans is excellent and right on top of everything."  -  SH - Landlord, Broadbeach - Oct 2023

"Kristelle and the team is always helpful, professional and efficient getting things done."   -   MC - Landlord, Gold Coast - Oct 2023

“Scott was great in getting our apartment listed quickly & efficiently while we were overseas. And a quick sale was a bonus...”   -   TD - Mermaid Beach - Oct 2023

Luke was amazing! He is so professional and made everything easy. As I live in another state I couldn’t not fault Luke organising everything and selling our property. I highly recommend Luke to everyone.   - KD - Surfers Paradise - Oct 2023

Excellent, timely communication and partnership.  Matt really delivered on his knowledge and promise...      -  BE - Broadbeach - June 2023

Luke is a fantastic asset to LJH. Extremely prompt in responding and sharing updates and information. Actively assisting in all manners of the process from finance extension to delivering keys. An absolute pleasure to work with. Thank you for making your part a seamless process.
Would definitely go to Luke for any future real estate transactions. Thank you!   - AT - Buyer - Bundall

Leita did an amazing job on renting our property.  She rented it out within a week or two of receiving the listing which was very impressive.  She was a great communicator and really easy to work with...   - LE - Landlord - Aug 2023

Great service, great communication.  Easy to deal with and quick response.  Well done guys!   - SS - Tenant, Broadbeach

From the moment I met Luke I thought “what a lovely young man”. For such a young man, I was genuinely surprised at his maturity, knowledge and integrity. Nothing was a problem, helped out through the whole process.   - JS & SD - Buyer - Merrimac

Matt is such a wonderful knowledgeable guy around the Gold Coast have purchased many properties through LJ Hooker Broadbeach and we'll be continuing to always buy through them as they have looked after my best interests.    - VH - Broadbeach - April 2023

In all my dealings with Scott he was very pleasant, punctual and made the whole process simple for me. I would be very happy to work with Scott again on either a purchase or sale of a property.   - NT - Purchaser - Surfers Paradise

I have just signed a new rental lease with Leita, she was the biggest help with our rental problem, professional and caring
Leita we can’t thankyou enough for all your expertise and kindness in our dealings over the last few days.   - T&G - Tenants - May 2023

Luke is a shining star in this industry. I've had to deal with quite a few real estate agents in my 20+ years as an investment owner for a whole range of matters.  Luke is a stand out indeed, he goes above and beyond in all regards. You're lucky to have him on the LJ Hooker team.   - ES - Seller, Broadbeach

From a real estate point of view, the process was streamlined and we were kept abreast of the activities and timings. We struck a problem with 3 days to go as our Bank loan final approval was dragging. Matt stepped in and got the loan organized through a mortgage broker and we got an interest rate 0.5% less than that proposed by our bank with all the features. Kerrie was always on the other side of the phone and answered queries and made sure the paperwork progressed in a timely manner. Thanks.   - RD - Broadbeach - April 2023

Thank you Kristelle and team for managing my rental unit.  Your prompt action and professionalism made it look like an easy exercise for both the outgoing and incoming tenants as well as myself, when there was actually a lot to do.  Your communication to any question is fantastic and prompt too.  I would highly recommend this office to manage your property!   - SM - Landlord - May 2023

Leita was amazing from day 1, as soon as I called her she asked me to come now to have a chat, and that’s what we did, and she organized everything for us. She was very empathetic and her professionalism is impeccable. Also they have a great criteria and attention to detail to find the best tenants. We highly recommend her and the company to manage your property as we are having a great experience with them.   - TD - Landlord  - May 2023

Honest, transparent, and professional - Words I would happily use to describe our experience in dealing with both Luke and Sean in selling our home. We initially tried to sell our property with another agent, which was unsuccessful but within two day's time Luke and Sean produced a fantastic result and we were totally over the moon. I have no hesitation towards using Luke and Sean again in the future. Highly recommend.   - Seller - Ashmore

Recently purchased and Luke was my agent. Luke has passion for his work that I have not seen in other agents- I was shopping around for almost 1 year and met 25 + agents. Luke was never pushy but stayed in touch appreciate his honesty and his ability to negotiate with us and sellers to reach a price we were all happy with. Luke answered my call 24/7. I would recommend Luke to anyone looking to buy or sell.   - Buyer - Ashmore

I got more than I expected and that was all due to Ross' negotiating skills and his friendly nature. - DK

Great communication, reliable and trustworthy. If you want to ensure your property is well looked after, give them a call! - HW

Grateful they found quality tenants who cared for our property during our working stint in Brisbane. Thank you Ross, Matt and team. -  BD

Great to deal with, friendly and helpful staff. - MM